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Contact Us:
8700 Creek Trail
Morrison, CO 80465
Office: 303-697-4607
Mobile: 303-947-6817
E-mail Us
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Creative Workshops for Process Design
(1 Day)
Course Summary
Most process management techniques focus strongly on discovery and analysis of existing processes. Classical methods as well as Six Sigma and Lean have their roots in the assumption that you can analyze your way to improvement. These approaches in and of themselves, however, cannot lead to breakthrough thinking and a completely new business model. Innovation requires that different approaches be used that learn from the past but envision a different future with different styles, approaches and designs, unconstrained by existing rules. This session will examine some approaches that are proven and repeatable to conceive, model, test and validate novel approaches to realizing process opportunities. You will work in teams to innovate some classic process problems.
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Leaning Objectives...
- Improvement Vs. Innovation
- Establishing the creative environment
- Establishing clear and common expectations
- Some Unstructured Techniques: Brainstorming, Nominal Group Technique, Scamper
- Some Structured Creative Techniques: Lotus Blossom, Acceptance, TRIZ
- Modeling and testing new ideas
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Intended Audience...
- Business Process Management (BPM) Team Members
- Business Analyst
- Systems Analyst
- Process Analyst
- Project Manager
- TQM and Six Sigma Project Managers and Team Members
- Change Agents who must influence cultural and behavioral transformation
- HR Professionals dealing with the introduction of new competencies and organization designs
- Anyone involved in process change
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Course Outline...
- Improvement vs. Innovation
- Establishing the creative environment
- Establishing clear and common expectations.
- Some Unstructured Techniques: Brainstorming, Nominal Group Technique, Scamper
- Some Structured Creative Techniques: Lotus Blossom, Acceptance, TRIZ
- Modeling and testing new ideas
Back to Top
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