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Advanced Process Modeling Techniques

(1 Day)

Back to Training Courses Learning Objectives Audience Outline

Course Summary

There are many advantages to having "standard" process models. One is that individuals within the organization can more easily and clearly communicate with each other about the various processes they are working to improve. More important to understand is that having a "standard" process model does not and should not mean "one" model. It's critical for analyst to understand how swim lanes, BPMN, EPC, UML, and other notations help in analyzing the "real" issues and problems in any kind of process whether it's a technical, people or combined process.

Many people might be surprised to learn that not all processes can or should be modeled as a "flow", that no one technique tells us everything we need to know about a process, and that "system flows" and "process flows" are two very different things.

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Learning Objectives...

In this session several different modeling notations and methods will be discussed attendees with learn:

  • what each one tells us about the process,
  • when they should be used,
  • where to start when designing new processes
  • and most important of all
  • how they help us in analyzing the process and the opportunities to improve the process for the future

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Intended Audience...

  • Business Analysts
  • Business Process Management (BPM) Team Members
  • Systems Analyst
  • Consultant
  • Process Analyst
  • Project Manager
  • TQM and Six Sigma Project Team Members

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Course & Workshop Outline

Basic Concepts of Process Models

  • Defining types of process models 

Modeling Notations

  • Defining types of process models
  • How and when to use BPMN
  • Modeling exceptions
  • Modeling ad hoc process
  • Understanding the relationship between processes and business rules
  • Creating process models that help sell change

Modeling New Processes

  • Researching innovative process ideas
  • Benchmarking process information
  • Building evaluation criteria
  • Creating innovative solutions
  • Evaluating alternatives




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